![]() Some ISPs also require configuration to be accessed from an app or website while signed into your account, rather than the local router webpage. ![]() ![]() Due to the large number of possible routers and ISP specific settings, Bobber cannot assist with your particular internet connection. If you need assistance with logging into your router, or finding information in your router please reach out to your ISP. ![]() Using a computer/device that connects to the same network that your hotspot connects to, log into your router's settings page. If the IP address of the miner changes but the port forwarding rule is pointing to the old IP address, the port forward will no longer be valid. Setting this will ensure the miner always joins the network using the same IP address, which is important as many routers perform port forwarding to an IP address, not a device. This is different from a static public IP address that ISPs typically charge for. The first step to opening port 22 will be to set a static or reserved internal IP address for your miner. Opening port 22 allows Bobber to remotely connect to your hotspot to run diagnostics including firmware updates, address Helium Miner issues, and more in cases where we can’t remotely access your hotspot normally through our VPN service.
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